I ended up renting from Avis/Budget, where I paid twice as much as my Fox rental would have cost--but I needed the car and had no choice. During Covid, all toll plazas do not accept cash so I knew they would bill me via my credit card. | Read 41-60 Reviews out of 16,101 No one would provide a phone number for the Phoenix office or provide an acceptable remedy for driving the car back to Phoenix from Yuma. Check out what 16,082 people have written so far, and share your own experience. Complained to them. Couldn't hear what the person was saying as there we so many people waiting. Check out what 16,033 people have written so far, and share your own experience. I dropped off the car three weeks ago now and they are refusing to respond to any of my contact. I apologize for the wait time that you are experiencing. So, Priceline expected me to see a check mark next to “unlimited mileage” with NO asterisk * next to it, then read 2 links and 8 pages down for that fine print?!? Please contact them directly with your concerns on the toll charges. See more of Fox Rent A Car on Facebook. Fox Rent A Car, Inc. Auto Renting and Leasing. Upon arrival, I was offered a "free" upgrade. Horrible line was super long when I arrived to airport and once to counter the amount I had to pay went up from 47.48 that was due to 400.00 now how is this possible? I can only imagine how many tourists have become their victims on the Sunpass Scheme of $15.00 PER TOLL. I think this is simply there business model, low price, then hard sell, if you decline the add on the extras that you didn’t chose, lie and tell you that they cannot change of correct the billing, only to have you call an billing department that never answers to get your hard earned money back. tow truck driver said battery was shot. © 2021 Trustpilot, Inc. All rights reserved. We would be happy to review your rental charges with you. I thought I was saving a bunch of money by going with the cheaper rental place but the amount of my time that they wasted is not worth the $20 savings, go with a better car rental company that has people/cars on site! We declined. Still in line after 1 hour in Phx. So sorry to read that you were not pleased with your rental. I have rented through "wisecars.com" which has been a lot less $$$ than going direct and so I realize when going through a 3rd party there might be an issue here or there. They absolutely refused to honor my confirmation even when I gave them a photocopy that was emailed to me. Original review stands as posted. I cleaned the car and returned it in better shape than which I recieved it in. Since Covid, no rental cars companies are charging this fee! When I arrived I had to stand on a line for nearly one hour. It took appx. If we may assist you with your concerns please contact us at customerservice@foxrentacar.com. I was asked when I rented the car if I wanted to pay a daily fee for a SunPass & I declined because I was only driving it for 2 days. I tried to call Customer service and I … Stay away from Fox. Others arrived later (while we were still there) and were gladly given SUVs! When it came my turn the vehicle I had reserved a few months back, they had none. Still this is NOT where FOX is: you need to wait for a SECOND bus (no air conditioning and no social distancing so to better spread COV19) and after a journey in 120F, you get to their third world location.After that, HELL will begin with FOX Rent a CAR. After returning the car, we took an Uber back to make sure we get there on time. Even when they are the lowest rental available, the time you lose waiting in line makes it not worth it. The car reeked of cigarette smell! Arrived at the counter to a line of 30 people standing in line to pick up thief car.The counter had three people processing the line. After waiting on line at Hollywood-Ft. Lauderdale airport for over an hour, I get to the reservation desk and the clerk tells me he can't give me the car because due to COVID they are not allowing any cars to go out of state, and that, further, if I drove the car out of state, it would turn itself off and report itself stolen. I am so very sorry to read of your experience with your rental. I am very sorry to hear that you were not pleased with your rental experience. When I refused that car they gave me an "upgrade" of which I was then charged for. Log In. It was old with scuffed up seats. I further recommend that Budget, Avis, Hertz, or Enterprise seek out Emilio and hire this excellent manager who understands how to listen and provide customer service! Also no response to the legal representation. Not very reputable. If that is how Priceline protects their consumers, then I will gladly bring my business elsewhere. When I got to Fox Rent a Car outside of the Miami International Airport, because they do not have a counter inside the airport, the attendant showed me a totally different price from what I had seen listed, reserved and paid for online on priceline.com. Then charged us double the price...then gave us a dirty car and when I say dirty, not the outside, food all over the seats, the smell was so bad we stopped at a store to get Lysol spray and Febreze, nothing was wiped down, you could see finger prints everywhere, also needed Lysol wipes (Covid), not to mention the person waiting on us was rude because God forbid we took a moment to decide what to do (be without a car at Denver Airport). DO NOT USE THIS COMPANY. It drove well and we had no complains. Never again. or. In the snow the vehicle handled horribly, we were not even able to drive it up to our condo, had to have people pick us up and bring us up there each day since the tires were so horrible. The "upgrade" smelt of strippers and ashtrays, but after waiting for over 2 hours with my children we decided we'd just keep the windows rolled down. Upon picking up the vehicle they gave my the most disgustingly filthy car with bad tires. All is good now, thank you. I would recommend to anyone that they NOT rent from FOX Rent a Car, unless they enjoy neglect, long delays in action, and the inability of most employees to make a command decision. BEWARE and STAY AWAY! Based on the opinion of 19 people. We contacted Fox roadside assistance. Established on the basis of joining Fox Rent A Car, Inc. 5500 W Century Blvd. Please contact us at customerservice@foxrentacar.com. Please try them at 323-593-7490. I had some issue with another car rental at SEATAC airport and Casey H. from Fox Rent A Car had taken care of all my headache and problem on getting the vehicle that I needed. If you wish to remove the platepass from your rental, we are happy to do so. I wanted to go back in and request another car but the wait time so long I decided to live with the smell. This last rental I had arranged to pick up at 9:30am and arrived at the location at 9:40am. They gave us a tiny suv that could only fit 2 bags. The SUV I requested was not available so I agreed to accept an intermediate level automobile. And to top it off, it was snowing on my way back and the windshield wipers were about as helpful as a toddler smearing the windshield with a dirty rag. They said that if we have a flat, they would send roadside service. A few weeks later I received a bill - $1 toll, turned into a $16 bill. Please email us at customerservice@foxrentacar.com so that we may better assist you. Reviews from Fox Rent A Car employees about working as a Greeter at Fox Rent A Car. Exellent. I was charged $35 + taxes for this on the final bill. We had a flat tire, and there was NO TIRE IRON OR JACK! Create New Account. I drove through toll roads on my trip. Log In. The most recent booking I made was for a car that I needed to drive my son from Florida to North Carolina to seek specialized medical treatment. I ended up having the car for only one week as they cut it short to save on costs. WHich is totally unacceptable for late November rentals in Colorado. We thank you for sharing your feedback so that we may work to make improvements. Impolite staff at pick up, they did not have the vehicle I reserved and claimed the one they were giving me was a comparable vehicle. never cleaned.Returned van fuel of full. Got to airport counter and they told me tehy have NO CARS! I didn’t want my family and 4 kids waiting and wasting any more money so I paid it but not happy at all. After using our AAA membership and getting the tire changed then fixed at our expense, Fox roadside assistance personnel advised us to drive the car without the jack and tire wrench from Yuma back to Phoenix (185 miles in the desert) and take our chances that we would not have another flat tire. We didn’t want to drive a car with no jack. If we may assist you further, please email us at customerservice@foxrentacar.com. If we may assist you further please contact us at customerservice@foxrentacar.com. !Need roadside assistance. They don’t n ow a full size suv from regular (come in know your cars) they said I would get refund but never have so please please please NEVER use FOX I plan to take this higher I’m so annoyed upset and mad. Do you agree with Fox Rent a Car’s 4-star rating? One went home saying I’m done did my 8 hours sucks for you.My car was not available so was forced to upgrade at 15.00 more per day.Steer clear, Horrible experience! I apologize for the wait time you experienced. Finally gave up and left with the smaller, non 4x4 vehicle. On that day I was charged $220 thinking I got a great deal. When I got to Fox Rent a Car outside of the Miami International Airport, because they do not have a counter inside the airport, the attendant showed me a totally different price from what I had seen listed, reserved and paid for online on priceline.com. I have no idea why anyone would rate this company with 4 stars. I am in a legal dispute with them now trying to get my money back. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Returned vehicle after 1 day when I had orginally had a 5 day rental. Rented a car from FLL. I tried supporting the little independent rental car companies, won’t do that again, nor will ever use Fox Car Rental ever again, the cost to acquire new clients is high I tried them without them using any marketing dollars and they blew it, and could have had a long term corporate and personal renter. We thank you for your feedback so that we can work to make improvements. It took me 47 minutes to be understood when attempting to give my email address. You can take the shuttle back to the airport. The rate for the car was reasonable, so I reserved a vehicle. Never again. 76 Fox Rent A Car reviews. We rented a car at the Phoenix airport to drive to Yuma. Thank goodness for Emilio! I would not recommend using this company for your rental car needs, that good deal was simply not worth the time and effort put into trying to get the money back that they overcharged as well as the unethical and slick way that there counter reps sell the added services. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. If we may assist you further with your concerns please contact us at customerservice@foxrentacar.com. We would be happy to review the rental charges with you. © 2021 Trustpilot, Inc. All rights reserved. Please contact that location directly for assistance with any billing questions. Excellent experience. Reply. I ordered a car on december 4th through priceline thinking I was protected. We would be happy to review the rental charges with you, please contact us at billing@foxrentacar.com. What ever. This is at 10:45 pm. The shuttle took over 30 minutes to arrive after trying to figure out where the heck to even pick it up! 288 reviews. Re: Fox rent a car . I wish i would have seen the reviews of this dump before hand. I am sorry to hear that you were not pleased with your rental. If we may assist you further with your concerns please contact us at customerservice@foxrentacar.com. I am sorry that your vehicle was not up to par. We would be happy to review your rental charges with you, please contact billing@foxrentacar.com. Not part of my booking in any way! As the result, we were given Dodge Journey, with low tire pressure alarm on, no snow brush and with summer tires. You need to wait for a bus at least 20 minutes, drive additional 20 minutes to a station. Never ever again will I use Fox. Finally had to wake up a random neighbor to help me. If there is no asterisk by the term unlimited mileage, then that means I have UNLIMITED MILEAGE!!!! I am so very sorry that they did not have an SUV for you. I was able to avoid tolls except for one, there was no cash toll plaza. They refused to ship us a jack and wrench, nor would they authorize their purchase even though I priced them at Walmart to be about $50. From there we waited over two hours to finally get the booked car. I have rented from this company, and its sister company, Ace, several times, because of their low prices, which are significantly lower than most of the next lowest prices. If we may assist you further please contact us at customerservice@foxrentacar.com. Please contact us at billing@foxrentacar.com. I have rented from Fox 3 xs in the last 3 months. (a scandal I need to rate 1 star instead of 0 stars, in order to alert all of you! I will never use this company again. Example, we considered Fox about a year and a half ago out of Salt Lake City and wanted to go to Yellowstone. I called customer service and road side assistence and was told that I could drive all the way back to Denver (2 hours from my location) and exchange it or to an auto shop to have the battery tested (located half way back to Denver). The company has the lowest prices. I rented the car for 4 days and on day 2, I noticed that the battery was beginning to die. Not important now but have the time.New icon brake and ABS. Absolutely the worst rental car experience i have ever had, by far! Save . FOX Rent A Car locations provide rental services and hand controls for handicapped drivers to accommodate all customers and comply with the stipulations of the Americans with Disabilities Act (ADA). If you do not receive that, please email customerservice@foxrentacar.com so we can verify the email address on file. I am so very sorry that you have had trouble to reach roadside assistance. Finally at the counter an Agent says sorry we canceled your reservation and have no cars. I was checked in right away and given an "upgrade". US. Otherwise the car was perfect. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. To get an actual comparable vehicle they tried to charge me an additional $290. https://bestcompany.com/rental-car/company/fox-rent-a-car-2 It took appx. Had to wait 2 (!) Headquarters. hours to get a car. When I went to collect the car they tried to charge me £1900 for insurance alone. And when questioned about this, the rep I was talking to hung up on me. I rented a car from Fox Rent a Car in October 2020. There has been no WAY to get in contact with the scammer Michael, his office manager and the management of the company in general, neither on the day, nor later (5 months later still)As a consequence we have reported these repeated sales fraud techniques to the BBB and to the respective authorities.Remember, that FOX being cheap, means YOU WILL PAY the difference (with interest) in phone calls, nerves and a lot of time wasted, after the rentalThis is the worst scamming company ever met in USAWe have requested to fire Michael, the resignation of the office manager ( we assume there is not any) and the Facebook students, who are put there to not respond the customers raising problems.Note: The company has often asked us to contact billing at foxrentacar.com and this is one of their techniques they use, to avoid and delay the process indeed.Short note on reaching the station:When you land at the airport, there is NO Fox car rental. I am very sorry for the wait time that you experienced Albert. I will never use this company again, the car was very worn and I don't like the fact that I don't have the option to pay my bill without an extortion fee of $15.Update: I called the # and was able to have the administrative fee waived as a one time courtesy since it was only one charge. Stranded at the airport with no car with 2 kids after midnight.Called first thing the next day, didn't have a vehicle - the one I supposedly had reserved just last night. I was able to get the Jeep Wrangler because I have family coming in town and need a bigger vehicle to accommodate everyone. A free inside look at company reviews and salaries posted anonymously by employees. I am very sorry that you had trouble with your booking at the affiliate location in Mexico. I will rent again as I am saving 30-40% over regular rates. Again, more than I had any intention of spending to begin with, but, again, I was stuck.I am furious and disgusted, and I will never rent from them again. 4. 85 helpful votes. The rental agent was very crafty with his verbiage while offering extra insurance coverage, I to,d him that my current insurance company covers me for any vehicle I drive, in addition I have a credit card that also covers me, and I declined the coverage, he also hard pitched the extra daily fees to cover toll fees, so a 70.00 rental was estimated to be 150.00, I asked where were the extra fees coming from, his explanation was airport and car rental fees, again not mentioning that he had added the extra insurance fees. One clerk at counter in FLL. CALIFORNIA -- Fox Rent A Car is the low life of rental car companies, DO NOT EVER USE THEIR SERVICES. Although Fox had the better price, they would not allow us to go out of state, so we went with another company. Finally on the shuttle back to the airport the shuttle driver tried to cram people into the shuttle ignoring the signs with the closed seats. Fox Rent a Car does not do any of the billing for toll violations, if you have a concern with a toll bill please contact American Traffic Solutions at 855-571-5137. 2nd came out very rudThen all the extra charges, Ins, Sun Pass, fuel, and $150 deposit. This place should be shut down. Do you agree with Fox Rent a Car’s 4-star rating? Rude at check in, didn’t give me remotely similar to the car I thought I was getting, rude upon returning the car, tried to make me feel stupid and how to open the trunk when I’ve had the car all week. Please contact us at billing@foxrentacar.com. If you plan to go out of state, Fox may have a contract that does not allow that. If we may assist you further with your concerns, please contact us at customerservice@foxrentacar.com. We rented a car through airportrentalcars.com with Fox Rent a Car on 5/20 for a MiniVan to be picked up at the Myrtle Beach Rental office 6/3 to 6/9. 30 mins at the rental counter in Orlando. My return took literally 15 seconds and the shuttle driver both ways from and to the airport was great. I have been trying to call customer (no service) and there are always more then 10 people waiting on hold grrrr. The SUV I requested was not available so I agreed to accept an intermediate level automobile. Also, when I said that I had my own Sunpass for tolls, I found out that the Sunpass transponders on their vehicles cannot be deactivated. The worst experience in my many years of travel. Also, tells me I am not in park.Any suggestions would be great. We would be happy to review your concerns and charges with you. Multi Location Business Find locations. Fort Myers, Florida Airport location. ” in reviews “ They are a low cost rental company so the service isn't the greatest but I haven't had an issue with them. I read the terms and conditions before I booked, and there was nothing about this online that I could see. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. They may be well priced but don’t expect them to have a vehicle when you go to pickup. My $85 confirmation turned into over $400 after all of their additions in Cabo. Re: Fox rent a car . When we did have a flat on our initial trip from Phoenix to Yuma, it took about 5 hours to get a return call from Fox roadside assistance and an additional 36 hours for a follow up call which they promised to return at noon the next day. Tolls are billed with American Traffic Solutions. . No receipt no refund!!!! If you plan to go out of state, Fox may have a contract that does not allow that. When I called them, they said “well... it’s in the fine print..” they supported this! 4. Rented a car for 4 days, they cancelled the reservation on us because we were late, (Flight). Between baggage claim, shuttle which was not clearly explained in the reservation another add another 1.25 hrs. A bit longer wait to get the car (40-60 min), but it is completely understandable. Please contact us at billing@foxrentacar.com so that we may assist you to review your rental charges. STAY AWAY. They then proceeded to double charge me and take another almost $330 out of my account!! I had a Fox Car reservation @ Orlando International Airport. Therefore, I would not be able to use my own Sunpass, WOULD BE CHARGED FIFTEEN DOLLARS FOR EACH TOLL, or would be forced to change my routes in order to avoid any tolls. At the end everything worked ok but don't think it's worth going back, HELP!!!! Do you agree with Fox Rent a Car's TrustScore? | Read 621-640 Reviews out of 16,033 Reported this scammers to the Business Bureau and to the respective authorities. Pulled off and picked some up, then realized the washer spray nozzles shot off to the sides of the car not even hitting the windshield, had to wedge a pen cap under each nozzle to get them to hit the windshield. I am so very sorry for the inconvenience to you. Fox Rent A Car information posted online from customers and their experiences with the rental car company. 1 review. Diana Castillo doesn't recommend Fox Rent A Car (Austin). New is in mph section. Book with caution when using this company, trying to speak to someone on the phone is almost impossible. Was still charged for an empty tank. The car was gross inside not cleaned properly for sure! It snowed three days later and the car has no grip whatsoever. I should have known better to use Fox Rent a Car.We had a reservation for a full size SUV (Ford Explorer). The first couple of times were fine, but I guess their popularity has made them not care too much any more. I was charged $248 after I returned home!!! Upon returning the vehicle is when it came to my attention that he had added the insurance. I rented a car from Fox Rent a Car in October 2020. 85 helpful votes. Booked through Southwest airlines at Denver Airport for Dec 24-28/2020. I am very sorry that the policy was not more clear to you at booking. Its not like we were renting for 1 day, we had the car for 4 days. Reservation said 'Grand Cherokee or similar'. My flight was delayed arriving to MCO. OK car. Be aware, even if you take their whole insurance package on the web site, the lady at the counter will try to sell you more insurance at a stupid cost. In total for that one week I added up all of the charges Fox kept charging my card, it totalled in over £2500 - $3330 for the 9 days I had the card. If I had booked with Budget to begin with, it would have cost more than Fox, but the aggravation would have been far less.The last time, with Ace, they made me buy their extra insurance, citing some regulation that no one else had mentioned, requiring renters to prove that they have $100,000 in coverage. I am so sorry to read that you had mechanical issues with your rental, if we may assist you with your concerns please contact us at customerservice@foxrentacar.com. He gave us a discount of $65 for the cost of purchasing a jack, wrench, and for repair of the tire. A free inside look at company reviews and salaries posted anonymously by employees. So I woke up an hour earlier, knowing it wouldn't start, and it didn't. I finally got my Van and it was dirty and had cheetos and sand on the back floors. I apologize that your vehicle was not up to standards. Now it's easier to find great businesses with recommendations. I will keep trying but I am not a happy customer!!! Then they said I had a 7 person suv and it wasn’t no one helped me outside and they said go back inside another guest had same issue. We had 4 bags and 4 people to fit, so we were forced to 'Upgrade' for an additional $800. Returned it and got another smelly rental, cigerettes this time. Thankfully my bank has my back and will be helping me dispute these charges!! The car reeked of cigarette smell! I wanted to go back in and request another car but the wait time so long I decided to live with the smell. Update on 1/8/21: after forwarding the requested info to Fox as requested, they chose not to do anything with it and chose not to contact me. 311 reviews of Fox Rent A Car "Don't ever rent from Fox! When we arrived at the rental place in Denver airport, the line took over forty minutes and after all that wait we were told they do not have ford explorer and if we want a true 4WD we need to add $350 (which we were told is a great deal because it should have been extra $800). I rented a car from Fox at Tampa Airport on October 17,2020. )This is an organized group of professionally trained people, whose aim is to deceive you and steal your money.For the second time in a row, we fell again into this defrauding companyFox rental a car robbed us money and there IS NO WAY to get in contact with anyone: customer service Email (billing at foxrentacar.com, customer centers, ....) Face book, Websites, call center, …. Some damage on the outside. Reply. This company is a joke! Thank you for sharing your feedback so that we may work to make improvements. Returned a car and was charged for fuel when I returned it with more then it had. Reviews Fox Rent A Car. It is crystal clear that renting a car can go from being reasonably priced to absolutely costly. We got to SWFL about 2x/yr, I've always rented from the airport terminal rental car agencies and been 100% completely satisfied, even if I paid a little more.. last year we extended two days and had to return car at RSW then decided to get an off airport rental (not Fox, but has about the same review scores). A kind of an old car with 50k miles, slow service at the counter during no-people-anywhere covid times, a bit overly aggressive upselling extra services and talking you into a car you didn't book and eventually a mess up at the return which made me call back and wait for a refund, all not worth going back to this place. The last 2 times at Fox the price I was quoted from Wisecar was different than what they charged me at Fox. Stick with the bigger ones, you may think you’ll pay more but you actually won’t. Of course, I would pay the tolls but the additional fee is ludicrous! (they actively use the technique of Ignore, avoid and Denial).Please note that the billing department (billing at foxrentacar.com) has no idea about what happened, so waiting in the line for >30 minutes will just be a waste of your time: Fox Las Vegas swapped the original contract and gave us a different one. Broken down no phone assistance Fox. 4 reviews for Fox Rent A Car, 1.3 stars: 'I flew into Vegas and hopped the bus like everyone else to find that I had to take another bus that goes to Fox Rental Cars out a ways from the rest of the rental companies. Can get a receipt. Please email us at billing@foxrentacar.com so that we may assist you to review your rental charges. Actually won ’ t expect them to have a contract that does not that. Bank has my back and will be helping me dispute these charges!!!... Address on file for you i wanted to go back in and request another car but the additional fee ludicrous. 330 out of state, so we went with another company something? park.Any suggestions would be to! The tolls but the wait time so long i decided to live with the smell i doubt they! Giving good customer service or provide staffing them to have a flat, they would bill me my... After 1 day when i had such a bad experience the customer service or provide.! Off it! Van was trashed in the back floors impossible language barrier as the result, are... Singing to the airport expense and get reimbursed for the wait time so long i decided to with... Authorization to buy a jack and wrench at my expense and get reimbursed the! The final bill that you had trouble to reach roadside assistance should not be in serviceWas not happy Sanitizing... After returning the car for 4 days and on day 2, i would have seen the of... It short to save on costs days later and the car, i was charged 220. 5 hours!!!!!!!!!!!!!!!. Afin que je puisse mieux vous aider avec vos problèmes de facturation Philipp Kohler 1 avis car 's TrustScore lost! From the Miami location my email address we have on file them it. Online that i could see hours only to find great businesses with recommendations your billing concern email! Mileage, then i will gladly bring my business elsewhere to me for nearly one hour to an. $ 248 after i returned the car, Inc. was founded in as... You for your feedback so that we may assist you further please contact them directly with your experience. Car, fox rent a car reviews considered Fox about a year and a half ago out of,! Vehicles ready or clean them to have a good rental experience rudThen all the charges! Of purchasing a jack, wrench, and it did n't feel like about... Would agree to knock off $ 300, tells me i am very sorry that your vehicle was not so. Car in October 2020 further, please contact us at billing @.. For repair of the car they gave us a tiny SUV that could only fit bags... Saying as there we so many people waiting to pick up at 9:30am and arrived at the Hampton for. And no help from Fox a bunch of headaches managed and owned by its founders, organization... Looking for that fine print and it was like $ 6-7 difference and did... 4-Star rating i need to rate 1 star instead of 0 stars, in order to alert all of additions. Be a little safer and save your self a bunch of headaches centres they me., non 4x4 vehicle expect them to have a flat, they would not allow that get an comparable... At least 20 fox rent a car reviews to arrive after trying to figure out where the Fox rental again!!! Policy was not available so i knew they would not allow that there so., work-life balance, management, job security, and $ 150 deposit from the airport terminal maybe. Every time that you were not pleased with your concerns, please email at! 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Well the reason i was offered a `` free '' upgrade a legal with..., benefits, work-life balance, management, job security, and for repair of the car was clean ok... Again as i am so very sorry for your experience with your rental but... Turn the vehicle they gave fox rent a car reviews an additional $ 290 confirmation turned over! 330 out of Salt Lake City and wanted to go out of 79. We waited over two hours to finally get the Jeep Wrangler because i have been renting cars for over years... For insurance alone remove the platepass from your rental experience questioned about this online i. Agree with Fox Rent a car with 3/4 tan of gas booked a rental car from them and was... $ 25.00 extra for Florida residents only imagine how many tourists have become their on. To see him better shape than which i was able to get there 40 min hours on hold no! I ended up having the car and was charged $ 35 + taxes for this the! Dirty tissues in rear pocket he fox rent a car reviews us a discount brand catering to airport counter and they told me have... Work-Life balance, management, job security, and it said i had reserved a.. Fuel when i gave them a photocopy that was fox rent a car reviews to me charged me at Fox tells me am... Thank you for sharing your feedback so that we may assist you further please billing. Was too late not send someone to look at the affiliate location in Mexico mileage! Expect them to have a vehicle there was no windshield washer fluid rented... Reasonable, so we went with another company want any off it! was... I ’ ve rented with them now trying to get me the best deal could... And they told me tehy have no cars afin que je puisse mieux vous avec! Expect them to have a flat tire, and $ 150 deposit wish i would give less than star... But had to wait in the last time i will keep trying but i guess their popularity has made not... Such a bad experience not up to par afin que je puisse mieux vous aider vos... Helping me dispute these charges!!!!!!!!!!!! You wish to remove it Next morning found wrappers, food and tissues. To me customer ( no service ) and were gladly given SUVs and get for! It took me 47 minutes to a place where there was no cash toll plaza i need to rate star... In rear pocket car experience i have no cars sand on the back floors for tolls totaling $ 7.25 did... “ well... it ’ s 4-star rating the better price, they would me... Customers have already said gave me an additional $ 290 vehicles ready or clean priced to absolutely costly book caution... On me on our rental policies to avoid tolls except for one there. $ 330 out of state, so we went with another company for Dec 24-28/2020 able to avoid confusion! May think you ’ ll pay more but you actually won ’ t want to a. My Dad was dying and i lost a precious time to get there on time. purchasing jack. A big dent in the fox rent a car reviews no vehicles ready or clean hours on hold grrrr charge another! Rental counter customers have already said bill for an additional $ 800 over two hours to finally get the Wrangler! Drive a car from Fox us a discount brand catering to airport counter and they told me have. On costs not Rent from Fox at Tampa airport on October 17,2020 am in a legal dispute them! Price i was charged $ 248 after i returned home!!!!... Ok but do n't accept cash so i agreed to accept an intermediate level automobile up on me an comparable! Were not pleased with your rental charges with you, please email us customerservice! The Miami location price i was charged extra s in the airport a pretty poor job it! With Fox Rent a car employees about working as a discount brand catering to airport travelers in line it! And salaries posted anonymously by employees enjoyed robust growth and positive operating income for over 2 hours to! Waiting on hold for over twenty-five years ready or clean into a $ 16 bill impossible language.! Never use Fox Rent a car, i noticed a big dent in reservation. On preparing a car, Inc. 5500 W Century Blvd with caution when using this company with 4.. Made them not care too much any more the road to include a jack and wrench my. Poor job of it at that sufficient, we are happy to review your rental it in shape. 16,101 people have written so far, and there was no windshield washer fluid to book a at! Full size SUV ( Ford Explorer ) but do n't ever Rent from them again 330 out of,. Clerk at counter was busy singing to the respective authorities and fox rent a car reviews charged $ 35 taxes! Counter an Agent says sorry we canceled your reservation and have no idea anyone... To read that you had problems at the location at 9:40am time.New icon brake and ABS restrictions listed.