The COVID-19 pandemic has changed the holiday shopping season, including returns, in numerous ways. Learn what your options are for making a return by taking a look at our Best Buy product return policy. Best Buy’s New Blue Strategy, which was announced by CEO Corie Barry last year, is working well and has shown good results. Best Buy will furlough about 51,000 hourly employees, starting April 19, but they will continue to have health benefits. ... Best Buy expanded its holiday return window by two weeks to include purchases made as early as Oct. 13. To Our Customers, Earlier this week, we announced changes to how Best Buy will run our business in light of the COVID-19 pandemic. Macy’s return policy, in response to coronavirus, has been extended by 30 days after stores reopen. The Best Buy Return Policy Simplified. If you are not completely satisfied with your purchase, return it within 30 days (Please note that all computers, laptops, tablets, eReaders, smart/cell phones and unopened drones can only be returned within 14 days of purchase) in saleable condition in its original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement. Learn more about our extended holiday return policy. If you made a purchase online, you can return your item by mail or at a store. 20 Retailers That Have Amended Their Return Policies Due to COVID-19 Before you initiate a return, make sure your retailer of choice is currently accepting product returns and exchanges. And this year, some of the biggest retailers are relaxing their rules due to COVID-19. Depending on your Elite membership status and level, you have 14 to 45 days to return or exchange your items. Best Buy has announced some new policies meant to cut down on crowds at its stores as a result of the coronavirus crisis. Macy’s. According to Consumer World's annual return policy survey , … ... we've extended our holiday return period. See the updated Best Buy return policy. Purchases made in a store, must be returned at a store location. Against this backdrop, I wanted to share some of my thoughts about what we’re facing and how Best Buy is responding. The COVID-related changes we saw during the shopping season continue as people start returning holiday gifts. COVID-19 Prompts Return Policy Changes Consumer World 12/15/2020. Return Policy. Many stores are enforcing limits on … Updated March 19 @ 7:40 a.m. CDT A Note From Best Buy CEO Corie Barry. The Best Buy holiday return policy and the store’s everyday return policy aim to make returns and exchanges as simple as possible. 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