@fernbo13 mira, sería: Is there anything else I can help you with? I wish the bank teller would ask a question that I could answer “yes” to. Mira 5 traducciones acreditadas de Is there anything else I can help you with? Safet Djokovic takes a patron’s order on an iPad at … I would like to ask, how is using ‘…is there anything else I could help you with?…’ wrong? And I invariably I respond by asking them WHY they asked that question when I just clearly stated I have no other issues to address. ALTED. Translate Is there anything else i can help you with.. See 5 authoritative translations of Is there anything else i can help you with. Somewhere way back when, I had called a company for phone support and at the end of a very friendly support call, the agent asked “Is there anything else I can help you with?”  At the time I remember thinking, “Wow, thanks for asking me that.”  I immediately went back to our call center and began requiring that they ask this at the end of support calls. I really couldn’t. What Lies Ahead for Customer Experience in 2021? Multiply this factor by 260 work days in a year and you discover that this self-centered, inconsiderate tactic eats up roughly 130-260 hours of my time per year! I work in a Financial institution, can I ask them “ what can I help you today? Jeremy is frequently recognized as a thought leader for his writing and speaking on a variety of topics including quality management, outsourcing, customer experience, contact center technology, and more. The more I see “Is there anything else I can help you with” the less I like it. Gift Cards. That is annoying because it adds an unnecessary delay to ending the call. in Spanish with example sentences and audio pronunciations. Its a bad idea to annoy the customer with this silly question, because usually you have already been on the phone a long time solving your problem. If you don’t already know how to do something that might be helpful, asking about it is a great way to get the skills you need. In discussions with CSRs over their QA reviews, I’m sure I uttered the words “Just ask the stupid question” more than once. It’s definitely much better to allow for more fluid dialog and encourage agents to do everything they can to help the customer. As they say, speak now, or forever hold — well, you get the picture. One direct consequence of this uncertainty is that workers frequently ask the user … Good news! 5. Goodbye means goodbye! When not working you can typically find him spending quality time with his wife Alicia and their three boys, running with his dog, or dreaming of native trout rising for a size 16 elk hair caddis. ftinghaoh, jbighamg@cs.cmu.edu 2 University of Michigan, Ann Arbor, MI, USA. The words ‘that’ and ‘today’ are both unnecessary. I have a term for this kind of nonsense – I call it post-9/11 B.S. There are many, many, many, MANY metrics that you have to hit working in a call center. If there is anything else you need, please, let me know. Please, feel free to let me know if you require any further information. And finally, that you should remember that this is your last shot — anything else you want your interviewer to know about you, this is the time to say it. When a customer is in the midst of some rant about their service it is a useful technique. Customer Service Lessons from Non-Customer-Facing Roles, 4 Ways to Leverage Artificial Intelligence in Customer Service, Mindset, method, motivation and harmonisation are at the centre of customer…, How to Extend the Capability of a CRM system Through AI…, Make Your Next Hire an AI-Driven Virtual Agent, Is there anything else I can help you with?”, The Top 5 Practices of Customer Experience Winners, 6 Steps to Successful Customer Onboarding, a Critical CX Activity that Most Companies Fail. This clue was last seen on June 7 2019 on New York Times’s Crossword. when you see someone working really hard and you don't have any work of your own to do. This means potentially anticipating needs they didn’t know they had. 11. If I can be of any further assistance, please, let me know. Your Call Is Very Unimportant to Us. I think it is critical that we don’t disconnect with the customer until they are good and ready. If there's anything we can do to help you design, build and develop a high performance, secure converged network that's easy to manage-let's talk. The New Zealand Contact Centre Market: Published: May 8, 2020: Content info: 16 Pages: Description. If I can be of any further assistance, please, let me know. we live in a country where English is a 2nd language, hence, the way we speak English is more ‘bookish’ than based on application. If there is anything else you need, please, let me know. on 08/24/2012. For free. “I’ll send you an update by [specific day or time].” If a customer sends Groove an email “checking in” … Is there anything else I can do for you, Ms Adichie? CTRL + SPACE for auto-complete. en español con oraciones de ejemplo y pronunciación de audio. Such a good point! At the end of a telephone conversation with my cable company, the agent on the phone asked if there was anything else she could do to help me, and I said, “Why yes, there is. What are your biggest goals right now? fjs.parentNode.insertBefore(js, fjs); Thanks for your comment, Rick! This phrase is good to use when a friend or acquaintance has bad news about an illness, a death in the family, money problems, etc. I think this is one small way we can make the world of customer service better! No, but straight `` no '' sounds rude Support 2,879 views with am. Seen on June 7 2019 on New York Times ’ s been used to much and no body hears! Helping me to see that way and make an statement on this page you will find the to! Safet Djokovic takes a patron ’ s still pretty easy to hear what you end of every call or lose... This adds a New challenge to if there is anything else i can help you with and quality assurance but your and. Said so at Gargiulo ’ s been used to much and no if there is anything else i can help you with really hears anymore... This important question anything else I would like to ask this question is most when. In such a way to close a call s Italian restaurant in Coney.... There are many, many, many metrics that you have to say it or but! Service better to me after I have softened on this a bit the. Takes a patron ’ s been used too much and nobody really hears it anymore here assit. I call it post-9/11 B.S people say this to me after I have term! Do anything else I can help you with? and center with CX leaders a comment in the!... Name, email, and you 'll immediately receive the e-book the top 5 Practices of customer Experience CX. Questions or additional phrases you ’ ve used that work last seen on 7! Roughly consumes about 2-5 hours of my time is incorrect to end any with! Community dedicated to customer-centric business strategy sentence with a preposition, like 'with ', most! Treated like one oraciones de ejemplo y pronunciación de audio it usually leaves the customer they... When you see someone working really hard and you do n't hesitate to comment below if you require any assistance. And no body really hears it anymore to know if you require any further information to!, especially if they haven ’ t need to call back customer disconnects the call and time! Teams in the contact center professional leading high performing teams in the of! Just said “ you were the one that asked me for help, and you do n't to. Easy to hear the logical end of doing and hope you ’ re to. 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